Property wording
Listings use practical wording for amenities, room types, distances, cancellation rules, and house rules so guests can decide quickly.
Language
English (UK)
Bookrra uses clear English for Lagos booking details, support instructions, policies, property rules, and checkout guidance.
UKEnglish style
LocalLagos place names
SimpleGuest support wording
Dates and trips
Trip pages use straightforward labels for check-in, check-out, booking reference, payment status, and cancellation actions.
- Use the same email address when finding a booking.
- Contact support before changing urgent same-day stays.
- Keep the booking ID with your payment details.
Support language
Support pages are written for quick action: what happened, booking ID, property name, dates, payment proof, and desired outcome.
- Send short, specific details.
- Attach payment proof when relevant.
- Mention accessibility needs before booking.
Partner content
Host pages explain listing requirements, photo quality, payout setup, property rules, and verification in plain language.
- Use the legal property name.
- Describe power, parking, security, and check-in clearly.
- Keep guest-facing rules direct and accurate.
Continue with Bookrra
Use Help for guest questions, Partner pages for host questions, and Trips for booking-specific issues.